Here are some of your recent comments.

Thank you so much for all the positive feedback we've been receiving. 
We really want to hear from you whatever your view – we'll take all suggestions into account and

wherever possible endeavour to put them into place. Just click here to email us

Here are a few comments we'd like to share: 


I am very pleased with my recent order thank you. All the items were as I expected and I have always been happy with the prices you charge.

Thank you for putting the catalogue in too.





Both my orders have arrived, very securely wrapped and with no breakages.  One order was by phone and the other via Internet, and on both occasions the orders were despatched quickly.   Thank you 

Kate bronsdon 



We have been very pleased with the range of goods you offer, their imagination and quality, and the quick service on buying from your catalogues – either printed or online. We look forward to more satisfying purchases in the future.

Regards – Murray Hedgcock


I'm pleased with everything, thank you! I've ordered a few times and will continue to do so in the future. It arrived quickly and was packed well.

Kind Regards




I was delighted with the products and the speed of service thank you

Audrey Steele


I am absolutely delighted with the goods I purchased from you. I would have no hesitation in buying from you again.

Kind regards

Carol Porter



I would like to say that I have already made two gnomes using all the items I ordered from Creativity Direct and followed the instructions from the website.

All the products were of good quality and the instructions were easy to follow.

Just one of the products I really needed was out of stock the knitted tubing so I had to do without.  I have since checked and still not in stock.  If there is a way on the website there could be a box tick to be sent an email when back in stock that would be really helpful.Knitted tube Christmas red and grey 22mm.

Thought you might like to see my first attempt.

I will definitely be ordering more items in the future


Kind regards

Jules Mitchell



Thank you for your prompt service.

I am happy with the supplies I ordered.

I am a crafter but in a small way... and will order from you again.


Evelyn Pattison



Yes, everything arrived in good time and was well packed.  I was impressed with the quality of the papers, etc., that I ordered, and I have already enjoyed using them.  I eventually got to grips with the German folded star!  The videos and instructions on line are great and very helpful.  I also like the samples and inspiration you give on your website, and there are lots of things I would like to try in the future.  I had a good browse and was impressed at the range of products you have, so I shall definitely be ordering again. 


Yours sincerely

Dorothy Sinden



As always the order was sent quickly and as always I am very happy with the service you provide.

Yours         Jane



As usual the speed of delivery is exceptional and the products are all well packaged.  I was disappointed with the "Frames" I ordered as they look like poorly photocopied pictures of frames, but the card is of good quality so I shall use the card for other projects. This hasn't dampened my enthusiasm for the products in the catalogue, which are extremely varied and of good quality and I shall at some stage be ordering from you again.

Yours sincerely,

Pat Brooks



The contents were perfect thank you and arrived in time for me to decorate the letters for my daughters new home.

I chased originally as I order a lot of stuff on line and am used to getting an email or text letting me know when a parcel is coming.

However, now I know how your system works I will be coming back again and your after sales service is brilliant.

Thank you again.


Linda  - Happy Customer



Very happy with your service.  
Well packed, punctual and correct items. 





Thank you for your fast and efficient service. Pleased with
the items I ordered. I shall use creativity direct again.

Kind Regards,



I was ,as last time ,delighted with the things I ordered. I have also told a lot of people about you so ,not that you need them !!! you will be getting even more orders.



The frames are lovely. I pyrograph on them.  Two of the frames had best friends burned on the top and the girls names on each side of the frames. The frames are good value and my customers were very happy with their purchases. Will defiantly be ordering some more. 




Thank you for asking. I am very pleased with my recent order from you. It arrived in good time and was packaged very well (not too much and all recyleable). The quality and finish of your products was of a very high standard and they were excellent value for money. All in all I can't think how it would be possible to improve on this service. I will definitely be shopping with you in the future and would recommend your site to others.

Best wishes,

Laurel Clark.


Just a quick email to say that the other parcel arrived late yesterday afternoon.  All looks very exciting, I haven’t spoken to the card team as yet but from the other staff reactions when I opened the box they all seemed very pleased with what was inside.

Thanks for all your help.




Great service and good value for money 

Thank you 




As always, I am delighted with my latest order. You offer the largest range of quality craft items and your ordering and delivery service is excellent.

Thank you, 




I am very happy with the goods I ordered and the service. I have always had a good experience when ordering from creativity direct. The only thing that is a slight negative is that some of the items I would like to reorder seem to be discontinued, although I understand that you need to discontinue items. Thank you for your interest in my views,




Very pleased, rapid delivery, well packed (except the glass hearts, they popped out their box... extra tape next time!)
Will be ordering again




Thank you for  the prompt delivery of 12 A3 Clipboards. The ordering process was quick and easy and the product is exactly what I required. A3 portrait clipboards are quite difficult to find so I was very pleased to see your company pop up when I Googled my requirements. I may have other items to order in the future and will consider very positively using Creativity Direct.




I am delighted with my first order and i shall certainly be using you again.




As always I am very pleased with all the products that I have received from you.

The wooden eggs were smaller than I expected but that was my oversight in not reading the dimensions before ordering. They still look amazing with the crackle effect :-)

I look forward to ordering from you again soon.


Thank you for your email.   I placed my order a few days before Christmas and was extremely pleased that the goods arrived, nicely packaged, on Christmas Eve. 

Good quality products and, as usual, exceptional customer service.

Pat Brooks


Thanks for your order. Great value and lovely products as usual.

the happy crafter


Order dealt with quickly and first class service. Will use site again.



The bird houses went down an absolute treat at my daughters' birthday and were superbly priced and great quality.  The box of mosaics similarly was a great quality product, well presented and very good vale.

Many people commented on them both. 

Delivery was also very prompt.

I shall use your site again

Thank you



I have now received my second order for these fabulous paper trays.  I have eight in total and I love them!!

They are very well made, sturdy and do the job perfectly.  Probably one of the best products I've bought this year and.......my craft room is lovely and tidy :)

I would highly recommend!

Kind regards



I am very pleased with my recent order. All items arrived in perfect condition, and as described in the catalogue. In addition, the 20% deduction offer enabled me to purchase an 'extra' item.
Hope this feedback is helpful,



Thank you for an efficient service,  items were delivered promptly and I am very pleased with the quality of the products




Brilliant, thanks!.... the easels arrived on time and the young peoples Arts Award exhibition opened last night. your help was much appreciated 

Just want to say how pleased I am with my order which arrived quickly. Some of the boxes and money boxes I ordered will
be making their way to the local hospice to be used by the patients in the craft room. I am sure they will enjoy
decorating them.
Helena S.


I was delighted with my order. Prompt and speedy delivery.
Everything as it should have been. Thank you.



Your goods, as always, are of a great quality and your delivery system is fast and always correct. As I am just starting my craft business it is good to be able to find everything in one place. and as my orders are over £30 the free delivery is very much appreciated. Keep up the good work,

Janet M


We were extremely happy with the service we received from Creativity Direct. The products we received were excellent. There was no problems with delivery, order or invoices and we hope to order from you again soon. Thank you.

Ciara K 
Many thanks for the speedy delivery of my recent order, which has been received in good condition.  Was very pleased to find something new in the catalogue that I had been searching for for a long time.

I hope to be back again for more of the wood signs….

Best regards
Janet L


We were extremely happy with the service we received from Creativity Direct. The products we received were excellent. There was no problems with delivery, order or invoices and we hope to order from you again soon. Thank you.

Kind regards,


Thank you for our recent order which arrived very quickly. 
I am very pleased with the quality of the craft items (which I use for childrens workshops )and the fast, efficient service. I will definitely be ordering from you again.
Kind Regards
Jill M

I’m very pleased with the memory books I ordered.
I had been searching for weeks for something suitable.
The books are good quality card inserts and a stiff cover – something that will last and our users will be proud to show off.
The order was delivered quickly (even with the bad weather).
Creativity Direct will be my first stop for craft items going forward.
Lisa H
Activity CoOrdinator - Alzeimers.org.uk


Absolutely love your catalogue.  Have been planning new hobbies for the New Year... even passed the catalogue on to family and friends who are feeling creative.

Service was great, goods better than I thought, and great prices.  Will be placing another order in January/February.

Thank you for everything.

Laurie B.


Thank you for my order it was dealt with very easily and very quickly with no problems at all.

Sonya S.

I was very impressed with the service, it is easy to order from your website and my glass baubles arrived in perfect condition…not a single one was broken.  Thanks



I have just received my order, I would like to thank you for the excellent service and quality of your products. 
I also think your craft ideas are brilliant. 

Kind Regards 

Lorraine R.


In reply to your request for my views on your products, prices and service, I happily respond by saying that although I am not a regular or prolific customer, I have always been very impressed by the patience and kindness of your staff when ordering.   Your prices are excellent and products used for my hobbies are unusual and  unattainable anywhere else.   Your almost turn around delivery  is also to be commended.  All in all, a great company.  Thank you.

Terry S.


My order arrived well packaged within a few days and Im very pleased with it.  The photo’s on your website don’t do the paper justice, it is better than I had hoped!



Yes, everything was fine with my order and I look forward to doing business with you again in the near future.



Really pleased with all that I ordered - great service, very quick delivery, good quality items. Have already placed another order.



Great quick service, product was just as described, and nicely packaged. Looking forward to shopping with you again!



I just bought the MDF A4 paper holders, and am totally delighted - both with the product (which I've painted - took the paint beautifully) and the amount of storage (6 acrylic boxes of A4 card and paper, always annoying to look through to find a particular colour). I can now see exactly what I've got, and how much of each type. This has really made my life easier as I no longer have to keep pulling out box after box (and often have them tipping over). These are also a great space saver - I craft in my living room, and these have just blended in beautifully with my storage system and art area.

I'm also very happy with the speed of delivery - the paper holders arrived much quicker than expected, and were packed very well.

So all in all, a very happy customer (again) and I'll definitely be ordering more goods in the future. I've also passed on your details to several art friends of mine, and also the shop I occasionally teach at (Blade Rubber Stamps) so hopefully they'll be ordering from you in the future.

All the best,
Thanks again,
Susie J.


Thank you for your mail and I would like to say,
how pleased I was with all the goods I ordered and
the condition they arrived in, the box was well packed
and it was in good order......your range of goods are
brilliant and I can find most of the things I need for
my particular craft....Thank you again for your help.
Great Company, would recommend you to others
without a doubt.
Yours Ailsa P.


the service that you provide is always of a high standard and is very satisfactory. Orders are always swift and correct. Very reliable as I depend on the delivery to continue my work basically!

Thank you 

Wendy. :-)


I am really pleased with creativity direct.  I especially like the ideas tab on the website it gives me lots of inspiration for idea of things I can do with the large number of disabled children we work with.    

Kim H. 
Charity Manager
Let Us Play (wolverhampton)


My experience with CreativityDirect was excellent from start to finish.  I had made inquiries  by email before placing my order and they were answered quickly.  I placed my order by email, and my son confirmed that that the package had arrived safely at his home in London.  I arrived in the UK myself last Friday to find my order waiting. The boxes are perfect, exactly what I needed.  I thank everyone for their help at CreativityDirect and will place another order when necessary.

Sincerely, Ellen S

The boxes are smooth and good quality - a bonus for painting and decorating - and the beads are excellent quality and good value, very clear and well-finished, ideal for my project. All well-packed and arrived quickly, thank you.

Rona T


I am very happy with the service I received and products seem most satisfactory. I hope to continue trading with you and I aim to order more materials from your company in the very near future.


Michael, Edinburgh Council


We have received our order thank you. We did find your prices reasonable and delivery extremely fast. The only minor issue we had was that the smallest tray in the wooden tray set was broken. However has mended with glue so is still useable for our patients.

Thank you

Cathy W
Trinity Hospice & Palliative Care Services

Hi I have received my order and am very pleased with it. Everything was in perfect condition and well packaged. Will be ordering again in the near future. Thank you. And if there are any new catalogues out. Please send me a copy. Once again thanks

Bex M.


Hi I was extremely pleased with my recent order. The catalogue has a wide range of items, all at a good price. 
I will definitely be ordering again and recommending you to others.
Kind regards
Hazel S


Hi, Many thanks for your email, now that  have found your company and have been comparing products and prices and you have come out the cheapest and I shall be buying Material from you in the future , so far I have been very impressed with your customer service and also the speed of delivery .
Terry B


Thank you for your recent email.  This is the second order we have placed recently with Creativity Direct and on both occasions we have been pleased with the products, prices and service.

Caroline M.
Northbourne Day Centre


Hi Guys, just to say I am very pleased with my products. The jewllery box is amazing for the price, and the dress forms perfect. Very fast delivery, and well packaged too. Great prices for other things I am looking at in the catalogue, I've been recommending you on my crafting blog!
Best wishes,
Shaz B.


Thank you for my recent order. It arrived safe and sound and in the time allocated. Prices and service were more than satisfactory.

Yours in appreciation
Neil H



Hi there! Just to say I'm delighted with your products and the great variety you have. I'm especially pleased with your inspiration ideas to go along with them too! Excellent customer service and essential speedy delivery to wrap the whole package up! Very happy crafter! :)
Kindest regards,
Chirstie M.

I was very pleased with the wooden houses which I thought were unusual and a great price. I was very pleased with the service, thank you,
Lucy E.


I was very pleased to find the polystyrene bell form on you web site after a long search, they arrive very quickly, thank you. Pat R.


Many thanks have just received the craft felt assortment from my last order. Will be ordering again your customer service and delivery is truly excellent.

Brenda R. 

We were thrilled with our bird boxes thank you.  My two sons ages 7 and 3, my husband and I spent a very happy Sunday afternoon painting and varnishing them and we will be giving everyone bird houses this year for Christmas!

Hope you like the photo.  We will be ordering from you again as you are streets ahead of any other craft supplier we have seen.

Happy Christmas

Laura G.


From start to delivery amazing.   Murray was so helpful and nothing was to much trouble.

Again, thank you.   And I look forward to my next order. X

Betty R.


always very pleased with prompt service

prices best I can find

very quick action when any item is damaged


      from satisfied customer Hazel W.


I have now had the opportunity to explore the contents of my recent order and have been very pleased with the quality of the products that I ordered.  I was also very impressed with how speedily it was delivered.

Now that I have seen the products available in your catalogue, I shall definitely be ordering again.

Yours faithfully,
Pat B.


How refreshing to have a courteous email asking for feedback rather than the usual link to a feedback survey.
I have used creatitvity direct for some years now. I always put in an order just before Christmas as your catalogue inspires so many Christmas craft ideas that I can do with the children. We are making all of our presents this year and so your wonderful products are coming in very useful. We are making hand warmers using design felt and ceramic baking beans, also needlefelt apple tree ornaments. I also order products from you as gifts and for my business (www.kate-clarke.com)
I thought that the new look catalogue this year was fantastic and I love how it is logically laid out and there are links to projects on your website. 
Your website is also well organised and easy to use, I particularly like the quick order facility where you can type the product code number in and a helpful picture of the item pops up so you know you've not made a typing error.
Many thanks for such fantastic service and products, 
Keep up the good work,
Kind regards,
Kate C.


Just to let you know that I was very pleased with my order as always. It always arrives very quickly and well packaged and is great value.


Sally P.


thank you CD again for my lovely order, as usual all high standard and well packaged

Bunty B


Very happy with recent order and the speed it was dispatched. Pricing was reasonable with a wide selection of craft materials to choose from. Will order from you again.



Thank you for my recent order, there items were very good and of top quality.
the  service and delivery I received have been excellent. I have since placed another order.

Kind Regards



We were pleasantly surprised at the speed of the delivery and found everything satisfactory.  We will certainly continue using your services in the future.

All the best,

Ted and Marjie 


Thank you for your email - I'm replying with a glowing report for Creativity Direct! 

I can always be sure of great customer service, great products and really great delivery time! As you will see from my account, I have just placed another, albeit small, order with you as I am so sure of getting what I want, when I want it, from you.
Working in two quite creative shops here in Totnes, and in a creative town generally, I am often asked where someone might get a craft product and I ALWAYS recommend Creativity Direct; people who then find your website or catalogue are invariably smitten from the start! 
I look forward with pleasure to future dealings with Creativity Direct and wish you all the very best in your business.
With very many thanks,


Further to your recent email I would like to confirm that my order arrived, as always, promptly and safely.  Although I had problems trying to pay via Paypal for this latest  online order,  once I telephoned your office, the matter was dealt with very quickly and efficiently and I have nothing but praise for your professional and helpful service.

I have always loved Scandinavian décor, particularly at Christmas, so for me, your catalogue is like being a child in a sweetie shop.... tempting and irresistible.
I find your prices generally competitive and the outstanding variety of items on offer, diverse, unusual and truly inspirational.  Where I think you have another advantage over your competitors is the way you provide comprehensive and clear instructions for so many projects, free of charge - a definite USP.
It encourages customers to 'have a try' and expand their crafting skills and is no doubt, good for repeat business too.    There just aren't enough hours in the day!

Thanks once again for your wonderful service and I wish your company long continued success.


B. Farr


I don't normally do this sort of thing but I am so impressed with my order from Creativity Direct that I feel that I should give you some feedback. The various products that I bought were top quality and definitely exceeded my expectations. I'm getting married next year and am planning to make my own flowers, decorations and invitations. I did a lot of searching online to find the right paper and yours was by far the prettiest and the most reasonable. Once I found the paper, I thought I'd have a quick look to see if you stocked anything else that I was looking for (polystyrene balls, wooden rods, paper punches, envelopes, ribbon etc)... I found EVERYTHING! I will definitely be making another order or two before the wedding. I should also note that I am a Primary School Teacher and will certainly be taking your catalogue in to work as we are always looking for different, reasonably priced resources.

I also had to phone the number on your website to ask about some item specifics, and the gentleman on the phone was very helpful and polite.

Thank you so much!


I have been with Creativity Direct since you 'separated' from PH. Thank you for sending the new catalogue which is well laid out and informative and a joy to read through. In these difficult financial times your prices are excellent for single customers who craft as a hobby and the free delivery over £30 is very helpful. I love the wide range of products which encourages me to buy things I didn't know I needed! You also stock items I could never get locally.

One thing that would encourage me to buy more often is if you brought in order tracking so that I do not have to spend days staying in waiting for delivery or an alternative is to offer an option for delivery e.g next day/specified day?

Delighted with the quality of the items as well as excellent packaging.

C. Barker


Many thanks for the order I was very pleased with all items and also the speed of the delivery.

M. Thomas


My order was delivered very promptly - thank you. All products ordered pretty much as described, though the metal hearts are a bit sharp around the edges. Delighted with the wooden products, exactly what I wanted. And all good value. 
My only quibble - you featured wooden spoons in your catalogue but they were unavailable online.
I'm sure I will order from you again.
H. Kehoe


I absolutely love your catalogue, the products, ideas and layout are inspirational.  The prices are extremely competitive and the service is excellent.

Thank you!

J. Hemming
Head of Art, Design and Technology


The parcel arrived safely this morning. It was well packaged and as lovely as I expected. Your website is easy to use, quick to navigate and the purchase was easy.



I have been most impressed by the products and pricing along with the ordering and delivery processes and would recommend your company to my friends and associates.

K. Braithwaite


Just to say that my order arrived safely today.
As always packing, quality of goods supplied, your service and delivery
Absolutely excellent. Will be ordering again soon.

Many thanks
B. Robins



Finding your website was a dream come true.  You had what I had been looking for, for simply ages.  But you also had more!  You have so much to choose from, that it is often too difficult making the final decision.  Your tips and the uses you put your products to are inspirational, and very useful. You are doing a fabulous job, and your service is speedy and well packaged. So … Thank you.  I will be back. Again. Again and again.

Best wishes, Valerie - St Leonard's on Sea

Thank you for the efficient way that my order has been processed. The sequins arrived yesterday and i am really pleased with them.  I also found the cost very satisfactory.

Jean - Glasgow

Our parents group actually purchased these items for the Centre and were delighted with the speed of the delivery.  The items are being used by the clients and we are more than happy with the experience.

Jayne Mayberry- Larne Adult Centre

Once again, my order from Creativity Direct seemed to arrive almost before I'd sent it - talk about speedy! The goods are fabulous - great quality and interesting to work with -will continue to use the company for my craft needs, as the quality and prices are so good - I'm always recommending CD to friends and family.
Many thanks and all best wishes.

M Hussell - Totnes

Thank you for my order I am pleased as always with the service and the quality of the products.

Alison - Llangefni

Our parents group actually purchased these items for the Centre and were delighted with the speed of the delivery.  The items are being used by the clients and we are more than happy with the experience.

Jayne Mayberry- Larne Adult Centre

Thank you for the efficient way that my order has been processed. The sequins arrived yesterday and i am really pleased with them.  I also found the cost very satisfactory.

Jean - Glasgow

Finding your website was a dream come true.  You had what I had been looking for, for simply ages.  But you also had more!  You have so much to choose from, that it is often too difficult making the final decision.  Your tips and the uses you put your products to are inspirational, and very useful.
You are doing a fabulous job, and your service is speedy and well packaged.
So … Thank you.  I will be back. Again. Again and again.

Best wishes, Valerie - St Leonard's on Sea

Thank you for your e mail and also for the order which I am very pleased with.
All the products I have had from you have been excellent, and at good prices.
I find your catalogue great for browsing for ideas, and then look at them on the website for how to make them.
I take a small craft class for people with learning difficulties, and the occasional craft evening locally.

Thank you for such a good service.

H Ellis - Girvan

I was so pleased to have come across your website and I honestly can't fault your range of products, the prices or the service I received. I was thrilled when my order arrived and I'm just about to place my second order with you now. I'm sure I will be back again in the future!

M Young - Northallerton

I have to say I was extremely pleased with all aspects of the order. The website was easy to navigate & ordering was fast & easy. The parcel was well packed & the delivery was swift. 

S Coumbe - Guernsey

I was very impressed with the service I received. The website was easy to navigate and I placed my order quickly and easily.  The delivery was faster than I expected and the delivery instructions followed. I have no composites about any point of the service. 5 stars!

S Burns - Sutton Coldfield

Thank you . I loved the products. I made simple little Christmas cards with red card and wooden hearts , which were appreciated and our Youth Cafe teenagers loved making the decorations!

F Entwistle - Ellon

Once again, my order from Creativity Direct seemed to arrive almost before I'd sent it - talk about speedy! The goods are fabulous - great quality and interesting to work with - ill continue to use the company for my craft needs, as the quality and prices are so good - I'm always recommending CD to friends and family.
Many thanks and all best wishes.

M Hussell - Totnes


I have ordered two lots of things from CreativityDirect. I think your selection of craft items is amazing and your ordering and delivery service is easy to use, fast and efficient. I am delighted that you have a full range of Scandinavian items; it always used to take a long time to get anything delivered from abroad but now, thanks to CreativityDirect, I can have items within a few days. 
L M Cannon, Lincs


The products were very satisfactory and the service excellent. 
I had some difficulty with paying online and will probably go through the phone service again, but the chap on the phone managed to sort things with the payment problem extremely efficiently, ringing me back etc and was really helpful. Many thanks.

C Vass, Oxon


We have used CreativityDirect for a while and it's very pleasing. Good service, a good range of products with high quality. I can really recommend CreativityDirect as a supplier for crafts materials!

Zandra, Swedish School in London

I am thoroughly pleased with my recent order from Creativity Direct, as I have been for my previous two orders. Your product choice is amazing and inspiring! Your prices reasonable in the current climate and the service brilliant! I work in a boarding house of girls aged 9-14 and our girls love the variety of activities they can create with your materials. Please see the attached photo of the clocks which we recently made with your products (canvas, clock mechanism, varieties of paint and 3D liners).

I hope to continue to deal with your company for many a year to come!

Angharad Dowling, Badminton School, Bristol

I have been very pleased with both my orders. Everything was as I ordered, and the quality was fine. In fact , I have been so pleased I am now going through the catalogue again for more ideas.
Thank you


This was my second order from you,  which was delivered within a few days.

I think your catalogue is brilliant, the layout, index, instructions on how to make items is very good, I have not come across a catalogue with this in such detail. It is easy to use and I have no trouble in finding the items that I require.

I have just started my own business, and find it sometimes daunting at all the websites selling  their products, but I would recommend your company to any individual or business.

I have enjoyed my shopping experience with you and hopefully will continue to use your company for many years to come.


What a wonderful catalogue !   I cant put it down, spent all afternoon speechless, my husband said its a miracle!  It was even worse when I got on the web site so many ideas I want all of it.  I've had a quiet time in the shop since xmas, so I think some well chosen card making items that work well together will be just the boost I'm looking for. Look forward to the NEC. 


WOW !!!

I have been into arts and crafts since a little girl and I am 50 next week, but this is THE BEST CRAFT CATALOGUE IVE EVER SEEN.
the range is brilliant, the ideas are second to none, the code numbers on your ideas so you can go to the website site and see just how something was made is worth its wieght in gold, and the prices are real good. Great job guys, really, really great job. 
My only problem with creativity direct is what to order first ??? Seriously, I just cant decide  
Im going to wait until my birthday, hubby has said he will give me the money this year, so I can spend it with you !!!
Ever since my catalogue arrived I have looked through it at great length every day trying to decide what to get, what to make, and where to start, my head is full of inspiration, I will definately be making my own christmas decorations this year, and a few presents for friends and family will be home-made with your help, cant wait to get stuck in.
You have now got a very loyal new customer, and Im looking forward to many years of crafting pleasure with you.
Well done again, thank you for the brilliant catalogue, ideas base, and website all in one place,

Can I say thank you for the lovely new catalogue that landed on my door mat a week ago! I love the format, the layout, the products and the prices!!
I am particularly enamoured with your themed collections and I love the 'Stockholm' and 'Copenhagen' collections! There are so many great ideas and inspirations. I love the paper strip hanging bauble kits and will definitely be trying those this Christmas :)
A Willis


“I've just received my first order from you (well, first since P--- "the one with no name").
I want to thank you for the fast delivery, excellent quality and very good value for money. Please keep up the good work and I shall definitely order from you again.”  
R. Stevens

[Your] new catalogue has a great range of products at a great price, the bulk buy price makes it even more of a good deal. The speed of delivery is not an issue, products arrive in a reasonable time.

The products are of good quality and always come in good condition. I enjoy ordering the items as I am never disappointed. Catalogue and web site are well laid out and easy to use. Will definitely be ordering again soon.

Any phone enquiries have always be dealt with promptly, staff are very friendly and helpful.  

S James


Your range is super, it includes all the things I like/need for work as well as things my children like. 
I like the wide variety of things, age wise and craft wise. It is suitable for all levels of crafting/creativity. 

It is very eay to find the products I am looking for so the layout is good. I like the fact that the prices are also given including VAT so you don't have a "surprise" when you total your bill.

The website is easy to navigate as well. I can always find what I need and I absolutely love the "inspiration department" as it has a wide range of crafts, clearly organised and all materials needed. It is a great resource for when you are organising craft classes for a variety of age groups and abilities.

I think your prices are good. Compared to other companies that have some simular products you are cheaper, especially when buying bigger quantities and your p&p is much better.

I have ordered from you for the last year and a half (ever since we moved to the UK) and I am very happy with your services.

I think you're a great company! 

M. Hulsebos


Very wide range of products for my interest in Cardmaking and Papercraft... Nice large pictures and good descriptions. Love the ideas sections... Very good website and much improved. Pictures are much larger so I can get a better view of the product... Much better value and more affordable...The delivery time is a big incentive for me to order regularly.

If possible in the future it would be a really good selling point if you could have order tracking or an email when the order has been despatched to me. I have abandoned other companies because of waiting home for several days when guessing when my order will arrive and it doesn't. Also some items can only be bought in quantities instead of individually. The quantities are too many for me to buy.

Keep up the good work!

C Barker

1) An excellent range of products which I found very interesting although not necessarily of use to the home crafter - geared in some cases more for teachers and craft supplies sellers.

2) The catalogue is well laid out with good pictures and ideas attached. However the pricing structure is hard to follow, some times its not clear what you are actually paying and in what quantity.

3) The website is excellent and easy to use, good to navigate and well sized pictures.  The best bit is the ideas section - lots of inspiration there.

4) Prices are comparable with [previous partner] however less easy to follow - uncertainty of exact cost and quantity.

5) I am still considering placing an order - it is unfortunate that I feel pressured to recoup my outlay for the catalogue in so short a time and I think I will miss the deadline which then becomes a disincentive to order at all.  It becomes a matter of making an order that justifies the cost of p&p (although I do not say that the cost of P&P is much different to any other supplier, it is one of the things I personally look at) and so far I have not identified enough items or a project to try.

6) [The shorter delivery time] brings you into line with many other mail order suppliers which is a bonus but not a direct incentive.

7) Make the price structure clearer and ensure that all items are listed with a price that includes vat  - ie retail price. Currently the catalogue seems focused on wholesale. This is not something the average home crafter wants to get involved in calculating out to see if the item warrants being purchased.  Otherwise an excellent range and good layout and most especially good ideas for projects to try.

M Freeman

1 The range is very interesting and larger than [former partner]'s
2 The layout is very easy to follow and the index at the front makes it very easy to find what I am looking for
3 I haven't really used the website yet as I like having the products on paper to choose
4 Prices seem very reasonable
5 Yes I will be ordering soon
6 The delivery time won't make me order any more, the trouble is there is way too much and affording it all

H Bearham